Last updated: June 2026
Introduction
Wind-verse respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact details you provide through our enquiry forms, including name and email address
- Information about your renovation project requirements
- Technical data such as IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested quotes
- To communicate about our services and your projects
- To improve our website and service offerings
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit enquiry forms
- Our legitimate business interests in providing renovation services
- Contractual necessity when you engage our services
- Legal obligations under Australian law
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our business operations
- Professional advisers including lawyers and accountants
- Government authorities when required by law
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy. Enquiry data is typically retained for three years following our last interaction, unless you request earlier deletion.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Withdraw consent for marketing communications
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated through our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Address: 142 Collins Street, Level 5, Melbourne VIC 3000, Australia